1:20 How did you get from being a corporate strategy consultant to becoming the founder of Empatiko.
6:55 When you say that conflict can create a connection, what do you mean by that?
7:51 What are the elements that trigger conflict?
9:00 Would you say that we most often ignore conflict to then deny it when it comes up?
10:41 Since conflict is triggered by differences in assumptions, values and needs, how do you deal with conflict once it comes up?
11:53 Would you explicitly ask self-reflection questions in the workshop space when you feel that there is conflict?
16:52 At the moment you feel “an elephant in the room”, how would you deal with it?
19:28 Why don’t you walk us through the concept of non-violent communication?
24:45 As this doesn’t sound like “conflict” anymore to me, how would you actually define conflict and how do you avoid conflict to derail into something unhealthy?
27:32 How do you deal with what you call “explosive conflict”?
30:21 Would you then call a break when conflict arises and how would you then continue?
31:56 How can we deal with a situation when the conflict is about us as facilitators?
37:14 Coming back to the resolution of conflict among participants, how can you use the energy created by the conflict?
41:46 What is your favourite exercise that usually works?
43:17 For what kind of topic would you use the framework of the fishbowl?
44:34 How would you finish the sentence: “Workshops fail if…”
45:17 What would you like the listener to remember who fell asleep after minute one?
46:47 If someone wants to reach out, connect to or work with you, how can they find you?