2:39 How did you get from music to UX? What’s your story?
4:16 A board game is about winning, what is the equivalent of “winning” in a workshop?
5:07 What makes a game exciting?
6:49 At what point do you define the boundaries of what belongs in the workshop and what doesn’t?
8:19 How do you invite participants to prepare for emotionally difficult workshops?
9:52 How do you assure that everyone is aligned on the workshop’s purpose and goal beforehand?
11:00 Is this predictability the benefit of the Design Thinking method or where would you see the advantage of Design Thinking?
11:54 How do you know that the information is “correct” and how would “incorrect information” look like?
13:05 How much information do you need upfront to design the poster?
15:39 Can you explain what the Billboard Design Thinking method is in a nutshell?
18:12 To what extent does the poster restrict the group’s creativity?
20:06 Do you design each poster from scratch?
21:11 What makes the difference in preparing the workshop?
22:44 What’s your favourite way to stimulate creativity and ideas?
28:24 How much do you need to know about the group of participants?
30:58 What would be your advice on how to select workshop participants?
34:38 What are the key stages to prepare a successful workshop?
36:30 What’s different in starting a workshop depending on whether the group are strangers or a team?
38:27 Do I understand correctly that you start your workshops with individual thinking time?
40:24 How do you get the first person to open up?
44:13 How do you debrief on this intro round?
45:51 What makes a workshop fail?
48:26 How do you manage expectations to avoid such misalignment?
54:22 How do you help people to be heard?
55:41 Is there anything else you would like to share with the audience?
56:41 What would be your advice for a facilitator to find their own Design Thinking style?
59:56 If someone in the audience fell asleep after minute one, what shall they take away from our conversation?