1:47 When did you start calling yourself a decision designer?
3:32 What makes it so difficult to make decisions, why would we need a designer for that?
5:01 You have developed a multi-step process for effective decision-making. Could you guide us through this process?
8:35 Which would be the four steps?
9:31 What is your role as a facilitator in this process and what do you consider the biggest challenge for them to make a decision?
13:10 Who would you invite to that decision-making workshop?
14:20 Would you invite different people to the different phases?
17:03 How do you help groups to include perspectives that they wouldn’t have thought about at first?
19:10 How do you sort these facts to help the group to make a decision?
26:01 Must the group be together for step 1, the fact discovery?
27:50 What is the time span you calculate for the first two steps?
31:47 How did you come to realise that you had to adjust the workshop format and how did the client react?
33:37 What happens after step 2?
35:02 How do you facilitate the step where you open the discussion to the group level?
37:55 This means that you would first expose all the extreme differences in perspectives?
40:45 And then it comes to decision making in step 4?
41:50 Are you seeking consensus?
42:53 What makes workshops fail?
46:24 Would delay the decision making when you feel the group isn’t ready?
48:23 What is the nugget to take away from this episode?