2:30 What is your story? How did you get from development aid and conflict management to facilitation?
5:22 In a nutshell, what have you learned from conflict management on the ground that you apply in trainings and workshops?
6:49 How do you get participants to open their minds and listen to different perspectives in emotionally loaded situations?
10:57 How do you facilitate the situation in which participants can show their emotions and anger and how can you deal with that afterwards?
13:13 To what extent would you debrief an emotional situation?
15:07 According to you, what is the difference between inviting participants to do something instead of giving them permission or asking them?
21:42 What if we took away the tool of asking questions? And, why would we do that?
30:42 What was the topic of the multi-day workshop in which participants couldn’t ask questions?
33:31 Could you think of a mini version of the technique that one can use in a one day workshop?
37:46 How do you deal with a participant who wants to take over control and coordinate the group process?
39:25 How much time would you allocate to such an exercise?
43:04 What makes a workshop fail?
45:38 When you say pre-talk, with whom would you have these pre-talks?
50:00 When the facilitator shows vulnerability, the group can either react with appreciation or blame. What is the differentiating factor according to you?
54:43 What is the nugget to take away from our conversation?