01:44 When did you start to call yourself a facilitator?
02:55 What changed that meant you began to receive payment for your services?
04:47 Can you talk about your background in conflict resolution?
07:53 How does inner peace impact your practice as a changemaker?
10:23 What can we learn from silence that we cannot learn from words?
10:52 Do you use silence in your sessions?
15:22 Can you explain “the only science you believe in is your own experience” further?
20:06 How do you define neutrality and how that can work in situations of conflict?
22:12 What happened that made you take the decision to not work with conflict?
25:54 Can you explain the paradox of change, and why it is you only believe in change that comes from within the company?
31:02 What changes when you get the room to state the truth and accept themselves?
36:04 Can you share an example of working with an organisation in which people want change but not the company?
39:39 Would you have done anything differently in that difficult situation?
40:27 How did the ‘oak table’ story end?
43:20 What makes a workshop fail?
49:51 If somebody fell asleep just after starting this episode and has just woken up, what is the one thing you would like them to take away?