01:09When did you start calling yourself a facilitator?

02:58How does facilitation change when you focus on the “how”, not the “why”?

04:18How do you bring your experience in knowledge management into facilitation?

07:25How has the pandemic changed the way you prepare and deliver your workshops?

13:09 Is everyone equally in charge of the process, not just the facilitator?

14:35How can we strengthen our ‘process muscles’?

18:12Nobody intends to host a bad meeting, so why do they happen?

19:14What’s the minimum facilitation skill people should learn that would have the biggest impact?

22:42Could Liberating Structures be the holy grail for helping organisations have better meetings?

22:46What is beyond the toolbox?

27:21Is four the magic number of people to have in a breakout room?

29:30What makes a workshop fail?

32:15How do you select a person within an organisation with whom you will co-facilitate?

37:09Can you share more about speed and pacing?

44:15How does quality conversation and communication contribute to sense-making?

46:04Why confidence matters so much – and why it’s a constant work in progress.

48:21What is the one thing you would like listeners to take away from this episode?