June 9, 2021
116: Process literacy: The new collaborative team skill with Ewen Le Borgne
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Teams are embracing hybrid work – which means more asynchronous work, variable communication signals from person to person, and an opportunity for widespread adoption of facilitative skills.
It’s a huge opportunity, but it comes with more than a few occupational risks!
So, how can we help teams self-facilitate in the age of remote and hybrid work?
Ewen Le Borgne is betting on process literacy as the foundation of self-facilitation. Find out why and learn how he thinks we can make it happen in this electric episode.
Find out about
- How hybrid has been the catalyst for a new level of understanding in teams
- Why humans’ innate decision-making nature means facilitation is a life skill
- What the “magical superpower” is that Ewen believes we all have
- The tools, techniques, and mindsets needed to distribute facilitative skills
- Which facilitative school of thought Ewen believes is “The Silent Revolution”
- How Ewen asks contributors to manage the running time of a workshop
- Why we should all seek a state of ‘confusiasm’
Questions and Answers
01:06When did you start calling yourself a facilitator?
02:49What is it about the label of ‘facilitator’ that many of us find to be restrictive?
03:42 What do you mean by “the step after the facilitator”?
06:00 Would a self-facilitated structure work for any kind of collaborative work?
06:44 What skills do people need to balance the group dynamics and personalities?
09:41 What do we need to learn – and unlearn – for process literacy and self-facilitation to work?
10:49 Does the sensory nature of communication create a barrier for asynchronous work?
12:58Does my understanding of process literacy align with yours?
15:44The idea of “choosing not to decide things” has a fatal flaw, doesn’t it?
17:01How would you deal with the risk of certain people monopolising a conversation?
20:11What is your favourite exercise?
25:02What is the relationship between Liberating Structures and process literacy?
28:12What do you mean when you say that each Liberating Structure is like a word in a language?
33:27When and how can Liberating Structures go wrong?
37:31How do you use participants/contributors as part of your time management process?
46:50If we see conversations as a competition, do we lose the opportunity for progress?
50:11When you start distributing tasks throughout the group, do we dissolve the role of the facilitator?
54:01What makes a workshop fail?
57:30What is the one thing you would like listeners to take away from this episode?