The building blocks of facilitation can be considered as quite practical, tangible things: workshops, agendas, exercises, timing, and tools. Underpinning these facilitation essentials, though, are intricate psychological and behavioural phenomena.
This week’s episode is the perfect testament to that truth.
Karen Schmidt – the founder of the international innovation community, ‘Over the Fence’ – joins me in this episode to discuss decision-making.
In many organisations, decision-making can be more of a routine than a process. Stakeholders might be left out, partners might be disenfranchised, and the best decision might not be made. Easing the friction in and reliance on management routines to improve decision-making is Karen’s fascination.
There can’t be many workshops work listeners who don’t feel the same way!