Facilitation is a system that gives groups space to make sense — it’s not about guiding them towards something, nor is it about leading them.

But what is ‘deliberate sensemaking’ all about? To the uninitiated, it may sound a little simplistic — is it just about helping people understand stuff that they’re working on?

Michael Hamman, one of the foremost voices in Agile coaching and training, explains all in this episode and reveals the complexity behind seemingly simple sense-making. We discuss the facilitator’s role as a mirror for the group, the work before the work of sensemaking, and how our incessant and instinctive need to categorise is the last great barrier to topple if we want things to make more sense.