Arne van Oosterom shapeshifted from the creative coal face of consultancy life, selling beautiful shiny ideas, into the problem-oriented domain of design thinking, as a creative facilitator, leadership coach, trainer, and community architect.

But swapping aesthetic idea generation, for meaningful problem-solving that helps people to cultivate growth, demands a special duty of care for the most human things of all: for feelings, emotions, connections – and all that good stuff.

This episode is a gorgeous exploration into the creativity of being human, of fine-tuning your feelings in leadership, embodiment, and most importantly, why all leaders must be facilitators – else risk failing to lead at all.