01:44 When did you first call yourself a facilitator?
03:06 What does facilitation mean to you?
06:08 What have you learned from LEGO Serious Play?
09:55 How do you define Appreciative Inquiry (AI)?
14:34 Is there a specific structure to AI?
24:05 How do we put the principles of AI together in a workshop?
38:08 What is your favourite question to ask in a workshop?
42:06 What makes a workshop fail?
48:10 What is one thing you want listeners to take away from this episode?