01:28 When did you start calling yourself a facilitator?
02:27 What makes a good facilitator
06:15 To what extent is a facilitator a mix between a journalist and an engineer?
09:40 What is your experience placing yourself as a facilitator? Do you facilitate from the centre of the conversation or from the side?
20:01 What did you learn about being a participant in an 1,800 person workshop?
21:36 Do you think it’s easier or more difficult for an introvert, or shy facilitator, to guide groups online versus on-site?
28:42 What would you advise aspiring facilitators who think they’re too shy to be a good facilitator?
34:56 What makes a workshop fail?
36:06 How do you know when your workshop is failing due to a design problem or an external problem caused by the group?
44:01 What is your favourite exercise?
48:35 How do you trust yourself to lead your team?
52:51 What is the main takeaway from our conversation?